Founded in 2005, CheapOair is a travel booking portal that offers flights, hotels, and rental cars. They offer a price matching promise that guarantees they will match a lower price within 24 hours. A rewards program allows customers to earn discounts on their flights. You can also find discounts up to 35% in the 'Featured Offers' section.
CheapOair has received many awards, including the Gold Stevie Award (Best Customer Service) and two International Service Excellence Awards. They have been featured by international publications. They are well-known for their customer-centric approach and customer service. There are many ways customers can reach staff including an email address, telephone number, and dedicated website. Customers can also access the online Help Videos to help answer their common questions. Customers can sign up to receive email notification when fares change.
CheapOair also has a credit card. CheapOair credit card lets you earn points for every dollar that you spend on airfare. You can then use the points to purchase your hotel or flight. The credit card provides many benefits including travel discounts, travel credit, or a policy of travel insurance. They will also charge you a service fee on hotel and vacation packages, but this fee can be waived if you are a senior or are an active member of the military. You will be notified when prices go up with a simplified interface and a color-coded calendar. You can also access a section called 'Self Help Tools' that allows you to manage your billing, flight status, and scheduling. A 'Request customer Support' page allows customers to submit questions or request specialist assistance.
CheapOair's customer-centric rewards program has been praised. Referring friends to CheapOair can earn customers a $25 discount. Customers can get double the reward points for each second booking. They also offer special rates, which include discounts up to 55% off hotel rates. Additionally, they offer special rates for travel packages. CheapOair gives travelers access to the 'Featured Offers' section. There, they can enjoy up to 35% discount on hotel rates. They also offer an 'Airfare Search' tool, which allows travelers to search for 450 airlines at the same time.
CheapOair uses large fonts and has a simple color scheme. It lists flight deals on the front page, and offers users the ability to book flights directly from the website.